Case Studies: Design

Child Restraint System (CRS) and Booster Seat Label Design and Evaluation

Child Restraint System (CRS) and Booster Seat Label Design and EvaluationDespite advances in motor vehicle and child restraint system (CRS) design, car crashes remain the leading cause of death for children in Canada. HFN partnered with CAE Professional Services, Inc. on a Transport Canada project to design and evaluate a set of enhanced CRS and booster seat instructional labels. Results showed that the enhanced labels performed better than current labels in terms of the percent of correct installations, lower error scores, and lower injury risk.

Ergonomic Design Review of New Ambulance Model

Ergonomic Design Review of New Ambulance ModelAs preferred provider of ergonomics services to Crestline Coach Limited (CCL) since January 2014, HFN was retained to conduct an ergonomic design review of the new ambulance model, the ICON 2.0 Next Generation. The front cab and patient compartment of a prototype model was evaluated to ensure a comfortable, safe, efficient and productive work environment for paramedics. HFN continues to work with CCL as ergonomic improvements are implemented and field trials to obtain paramedics’ feedback are gathered.

Develop Wayfinding and Signing Guidelines for Airports

Highway airport directions signageHFN was retained by Gresham-Smith for the U.S. Federal Aviation Authority (FAA) to provide human factors input to wayfinding and signing guidelines for airports. Issues considered included conspicuity, legibility, comprehension, information load and appropriate methods of evaluating a wayfinding system.

Contribute to Value Engineering Study of Detroit River International Crossing

Busy highway near riverHFN was contracted by HDR / iTRANS for the Ministry of Transportation of Ontario to provide human factors input to a new freeway that will connect Windsor and Detroit at a new border crossing. Human factors issues included: driver workload in the area of closely spaced interchanges, driver visibility through tunnel sections, and driver lane changing requirements for connections between the new freeway and the local roadway network.

Design of a Box Office Ticket Counter

box office ticket countersHFN was contracted by the Ontario Science Centre to work with internal resources and a third party interior designer and architectural firm to design a new box office ticket counter. Ergonomics design principles, with particular emphasis on accessibility through the consideration of universal design, were incorporated throughout the process which included the review of design drawings at various stages, mock ups and user trials.

Provide Human Factors Engineering Design Considerations for a Light Water Detritiation Facility

Light Water Detritiation Facility

HFN was retained by Tyne Engineering for Atomic Energy of Canada Limited (AECL) Chalk River Laboratories to provide ergonomics and human factors expertise during the initial design phase of a proposed light water detritiation facility. Main tasks included: developing supporting documentation such as a program plan, verification and validation plan, and design guides; reviewing conceptual design drawings (building and control room); and providing human factors engineering consultation to design engineers.

Develop New Symbols For The Scenic Drive Program In New Brunswick

Scenic drive roadside attraction symbolsHFN was retained by the New Brunswick Department of Tourism and Parks to help develop a new symbol set for its Scenic Drive signage. HFN worked with Entro Communications to develop new symbol concepts that were easy to understand, legible at a distance, easily differentiated from other symbols, identifiable as a set, and representative of what visitors will expect to see on the drive.

Ergonomic Review of Streetcar Cockpit Prototype

HFN was contracted by the Toronto Transit Commission (TTC) to conduct an ergonomic/human factors review of the cockpit design of the new low-floor Bombardier Streetcar Prototype. A design review was carried out of a full-size mock-up of the operator cockpit to investigate the ergonomics-related design issues associated with the design. Design recommendations were provided to avoid potential future issues related to equipment design as well as optimize the layout and accessibility of controls.


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